Return Policy

Mr. Brands, LLC. extends a 30-day Return/Exchange Policy for all products purchased directly from Mr. Brands, LLC..

To be eligible for a return, your product must be unused and in the same condition that you received it. It must also be in the original packaging and returned with all original packing materials including UPC, manuals, and all accessories.  Mr. Brands, LLC. reserves the right to charge a restocking fee for all non-warranty returns, or if any of the original materials are missing.  No returns are accepted after 30 days.

To complete your return, we require a receipt or proof of purchase.

Items not eligible for return include:
•    tampered or altered products;
•    any item not in its original condition, is damaged or missing parts for reasons not due to our error
•    any item that is returned more than 30 days after delivery
•    items not meeting any return or exchange requirements set forth in this policy.

Exchange or Return Process:

We only replace items if they are defective or damaged.  Most sale items cannot be refunded; please check the Site for notices of final sales.

In order to return or exchange your product, you must first obtain a Return Authorization (RA) Number. Any product returned without a corresponding RA Number will not be eligible for exchange or return. To obtain your RA Number, please email us at

All returns should be sent to:

Attn: Consumer Returns
113 Fillmore St
Bristol, PA 19007
RA# _________________________
(this number must be visible on the outside carton)

When shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.  

NOTE:  Mr. Brands, LLC. is NOT responsible for lost merchandise. You will be asked to provide Proof of Delivery should the shipment not be received by Mr. Brands, LLC.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.  If you are approved, then your refund/exchanged product, will be processed.  If issuing a refund, we will credit the account used for payment.  

Depending on where you live, the time it may take for your exchanged product or refund to reach you, may vary due to processing and shipping time.  Please allow up to 48 hours from receipt of your product(s) for a refund or up to 10 days after receipt for a replacement product to arrive.